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Privacy Policy

OUR PRIVACY POLICY AT A GLANCE

Who are we?

We are Allegra Mats and we process your data as the Data Controller. This means we are responsible for how we use and protect your personal data.

Why do we use your data?

We use the data you have provided to us online or through any other means to address your inquiries and suggestions, provide you with services, and to contact you when you have submitted an inquiry.

Why do we have your data?

We are authorized to process your data for various reasons. When you fill out a form or send an email with an inquiry or suggestion, we have a legitimate interest in addressing it. Because you have provided them to us, either through the website or in person at our premises.

Who do we share your data with?

We will only share data with those partner companies to address received requests and provide our services, as well as with banks and entities required by law. In no case do we sell your data to third parties.

What rights do you have?

You have the right to access, rectify, or delete your personal data. You also have the right to object to the use of data that you have previously authorized, to port them, and not to be subject to automated individualized decisions.

In the processing of your personal data, we apply the following principles to ensure the greatest protection for you:

  • Principle of lawfulness, fairness, and transparency: We always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you of in advance with absolute transparency.
  • Principle of data minimization: We request only strictly necessary data in relation to the purposes for which we require them, the minimum possible.
  • Principle of limited storage period: Data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period.
  • Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure appropriate security of personal data and confidentiality.

In this privacy policy, you will find more detailed information about the use we make of the personal data of our customers, suppliers, and users, and in general of all the people who contact us, regardless of the means they have used to communicate (online form, by phone or email, in person).

We like to be transparent about what we do with your personal data, that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy up to date, information that you can consult on this same website.

If you have any questions or want more information about the privacy policy, you can continue reading the document.

Allegra Mats is committed to complying with the current legislation at all times regarding the processing of personal data. Through this privacy policy, Allegra Mats, in accordance with the requirements set out in the GDPR and the LOPDGDD, informs users and individuals whose data is processed:

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller for your data is Allegra Mats.:

Identity: Natalia Diaz Gimenez – 39436095L

Address: Les Agudes 2, 08033, Barcelona

Phone: 646218341

Website: https://allegramats.com

Email: info@allegramats.com

Allegra Mats informs the user that the data provided to us through browsing our website, the various data collection forms, or by sending emails will be processed by Allegra Mats and that this processing is recorded in the Register of Processing Activities managed by Allegra Matss in accordance with the provisions of the GDPR.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At https://allegramats.com/, we process data of both users of our website and third parties who have relationships with us. To make it easier for you to understand how we process your data, we have differentiated the purpose for which we use the data, the types of data, and the basis for legitimacy depending on the category of people whose data we process. Below, we classify the people whose data we process based on the type of relationship they have with Allegra Mats.

2.1. Web Users

What data do we collect from our website users?

    1. Data from users who fill out any of the available forms:
      Identifying data: name and surname, telephone, postal and electronic address
      Data related to the request
  • Data from users who register on our platform:
    Identifying data: name and surname, postal and electronic address, telephone, billing address.
  • Data from users who browse our website: Data provided by cookies and Google Analytics.

For what purposes will we process your personal data?

When the user accepts our privacy policy, they authorize us to use the personal data provided for the following purposes:

  • Send them information and provide the service they request through the various forms available on
  • Organize, communicate, and hold events or similar activities.
  • Prepare statistical studies to assess the success of campaigns / ways through which the user has learned about a service provided by Allegra Mats. This data is collected solely for statistical purposes and is for internal use by Allegra Mats.

How do we obtain your data?

We obtain your data through:

      • The form that the web user fills out for the purpose stated in it. The form is subject to the acceptance of this privacy policy by checking the indicated box.
      • Navigation data obtained from the various cookies that the user accepts when first accessing https://allegramats.com/.

What is the legal basis for processing your data?

The express consent of the user (Article 6.1.a. GDPR) expressed by filling out the various forms, with the checkbox marking being the basis for processing by Allegra Mats. The user can revoke the consent given at any time; however, if consent is revoked, it does not affect data processing carried out prior to its revocation.

The legitimate interest in creating navigation profiles and detecting preferences through the installation of cookies.

The execution of a contract or the adoption of pre-contractual measures when the customer makes a request through the various forms available on our website or requests information about the services provided by Allegra Mats.

2.2. Suppliers

What data do we collect from our suppliers?

  1. Identification data of the supplier: The personal data requested by Allegra Mats include:
    • Identification data: name and surname, phone, postal and email address
    • Employment and professional data
    • Activities and businesses 
  2. How do we obtain your data?We obtain your data through:
    • The signing of the contract that binds us, the acceptance of the presented budget, the receipt of invoices from the supplier, and the signing of the Data Processing Agreement if required for the provided service.
  3. For what purposes will we process your personal data?
    • Management of information related to the data of our supplier companies of goods and services, as well as their representatives.
    • Maintenance of the contractual relationship with our suppliers.
    • Management of payments and collections related to the contracts that bind us.
  4. What is the legal basis for processing your data?
    • In the execution of a pre-contract/contract to send you information and carry out the proper management of the service provided, which is not possible otherwise.
    • In the legitimate interest for the management of data related to the representatives of the suppliers of Allegra Mats

2.3. Users

What data do we collect from our users?

        1. Data from users who fill out any of the forms available at https://allegramats.com/ as well as at the physical establishment of Allegra Mats.
          • Identification data: name and surname, phone, postal and email address 
          • Data related to the request 
          • Health data.
        2. Third-party data collected in relation to users.
          • How do we obtain your data?
            • The form that the user fills out for information request or when registering as a user in our facilities.
            • Navigation data obtained from the various cookies that the client accepts when first accessing https://allegramats.com/
          • For what purposes will we process your personal data?
            • Generate and manage documentation associated with your requests.
            • Provide you with information about activities or events organized by Allegra Mats.
          • What is the legal basis for processing your data?
            • In the execution of a pre-contract/contract to send you information and carry out the proper management of the service provided or the product supplied, which is not possible otherwise.

3. HOW LONG WILL WE KEEP YOUR DATA?

3.1. Website Users

Data processed based on the consent of the website user will be retained for as long as they remain relevant for the purpose for which they were collected, and consent is not revoked.

Data processed based on legitimate interest will be retained for a period linked to the reason for collecting the data, always ensuring appropriate safeguards and respect for the rights and freedoms of the data subjects.

Data processed based on the execution of a contract or the adoption of pre-contractual measures will be retained for the duration of the contractual relationship and for any additional time required by legal obligations.

The IP address obtained through cookies will be retained for one year for the purpose of demonstrating user consent.

Regarding the retention period of cookies, you can obtain more information on our website in the “Cookie Policy” section.

3.2. Suppliers

Data processed based on legitimate interest will be retained for a period linked to the reason for collecting the data, always ensuring appropriate safeguards and respect for the rights and freedoms of the data subjects.

Data processed based on a contract, as well as data processed to comply with a legal obligation, will be retained for the duration of the contractual relationship. The retention period for data after the end of the contractual relationship, or in cases where data processing is linked to a legal obligation, will be as legally required and cannot be revoked by the data subject, except in cases where legal blocking provisions apply.

3.3. Users

Data processed based on the customer’s consent will be retained for as long as they remain relevant for the purpose for which they were collected, and consent is not revoked.

Data processed based on legitimate interest will be retained for a period linked to the reason for collecting the data, always ensuring appropriate safeguards and respect for the rights and freedoms of the data subjects.

Data processed based on a contract, as well as data processed to comply with a legal obligation, will be retained for the duration of the contractual relationship. The retention period for data after the end of the contractual relationship, in the case of data processing linked to a legal obligation, will be as legally required and cannot be revoked by the data subject, except in cases where legal blocking provisions apply.

4. ADDITIONAL INFORMATION ABOUT DATA PROCESSING

Only those over 14 years of age can provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and currency of all data communicated to the Allegra Mats. and declares that they are over 14 years of age, and they will be solely responsible for any false or inaccurate statements made.

Personal data processed by the Allegra Mats may be mandatory or voluntary. Web forms will not request data of special categories to ensure your privacy. If collecting data of special categories is necessary to provide you with a service, they will be requested through another means. The data to be requested in the forms are:

        1. Identification data: name and surname, phone, postal and email address.
        2. Data related to the request.

Voluntary information is information that the user is not obliged to provide to contact us.

Fields marked with an asterisk (*) or with the word “(required)” in our forms are mandatory to complete. Refusal to provide them will result in the inability to provide you with the service or respond to your request.

In the event that you provide us with data from third parties, you declare that you have their consent and commit to conveying the information we provide in this clause, releasing Allegra Mats. from any obligation. However, Allegra Mats. may carry out verifications to ensure that the third party has been informed, taking the diligence measures established in data protection regulations.

5. TO WHOM WILL YOUR DATA BE DISCLOSED?

Data will not be transferred to third parties unless required by legal obligation or when necessary to respond to your request.

Among the recipients to whom your data may be disclosed are:

        • Government agencies and public bodies as required by tax, labor, social security, or other applicable regulations. Data processing companies (providers of fraud detection and prevention, technology services, customer service, advertising and marketing services, and, in general, third-party providers necessary for the provision of services offered by Allegra Mats. such as messaging and transportation service providers, etc…).

 

6. ARE INTERNATIONAL DATA TRANSFERS MADE?

https://wwww.allegramats.com/ is hosted in Madrid, a country located in the European Union, within the territory of the European Economic Area, or in compliance with the guidelines set out in Articles 46 and 47 of the GDPR. Therefore, no international transfers of data provided by users on the website will occur.

Our website only accesses user data through the following means:

        • Through the contact forms available to the user on the website.
        • Through cookies that the user has previously accepted.

International data transfers may also occur in the context of the aforementioned disclosures/communications, for which Allegra Mats. will use the tools provided in Articles 46 and 49 of the GDPR as guarantees for transfers made to countries that do not have a European Commission adequacy decision.

In any case, third parties with whom certain personal data is shared will have previously demonstrated the adoption of appropriate technical and organizational measures for the proper protection of this data, and transfers to third countries will only take place when there is a legally binding instrument in accordance with Articles 46 and following of the GDPR. Acceptance of this privacy policy implies acceptance of the possibility of international data transfer in accordance with the indicated guarantees.

If the requirements established in the GDPR are not met, the data subject may consent to international transfer or a contract may be executed in the interest of the data subject. Otherwise, authorization must be requested from the Supervisory Authority.

Furthermore, we inform you that some services provided by and for Allegra Mats. may involve the transfer of personal data to a third country outside the EU, in “cloud” services offered by some of the major international providers (e.g., Google, Microsoft). Compliance with the aforementioned requirements will be confirmed in these services.

Allegra Mats. does not sell user data to third parties under any circumstances.

7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights with Allegra Mats:

        1. Access their personal data
        2. Rectify them when they are inaccurate or incomplete
        3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
        4. Object to their processing
        5. Request the restriction of data processing when any of the conditions provided for in the regulations are met
        6. Request the portability of their data in cases provided for by the regulations
        7. Prevent automated decision-making
        8. Revoke granted consents

To exercise their rights, the user must send a written request specifying the right they wish to exercise and include proof of their identity and postal or email address for notification purposes. This request can be made either by by email to the following address: info@allegramats.com.

The interested party is informed that Allegra Mats has appointed a Data Protection Officer to whom any questions regarding the processing of their personal data can be addressed. The interested party may contact the Data Protection Officer via the following email address: info@allegramats.com

Allegra Mats must respond to requests to exercise rights within one month from the receipt of the request. This period may be extended by two more months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receiving the request, indicating the reasons for the delay.

Furthermore, data subjects have the right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency) if they believe that Allegra Mats has violated the rights recognized by data protection regulations at www.aepd.es

8. ARE MY DATA SECURE?

Allegra Mats has an agreement with the hosting company Google LLC for the hosting of its website. It is a European company and has the latest security measures in place.

In any case, Allegra Mats guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, given their confidential nature. We commit to keeping this data secret, treating it with the utmost confidentiality, and declare that we have implemented security policies in our information system in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows for encrypted connections when a user visits our website and exchanges information with us. 

9. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites that do not belong to our entity, Allegra Mats will not be responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.

Customer Care

Mon-Fri: 8 AM - 5 PM
Sat-Sun: 8 AM - 2 PM

Contact

+34 640 84 25 57

info@allegramats.com

Les Agudes 2, Barcelona

08033 Spain

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